A note from our Chief Executive
Welcome to the first annual service review from AdviserPlus.
I’m delighted to see the strength of the working relationship that has developed between the AdviserPlus and Currys teams after such a short period of time.
Reflections from your Client Management and Operational Teams
Working with Currys over the last 5 months has been a real pleasure. During this short time, I’ve been impressed with your continued appetite to work collaboratively with us, and I’ve enjoyed being a part of so many additional activities that we’re working to get over the line.
ER Hub Highlights
A snapshot of the year in numbers, a roadmap of our collaborative achievements and some moments of truth…
A look back at a year of service engagement
High levels of engagement across the ER Hub service, resulting in a lot of value driven outcomes…
ER Hub in action - Case actions
Focus on manager independence since ERHub launch as well as topic trends and cross client comparisons…
ER Hub in action – Case durations
Focus on case duration, by business area as well as a cross client comparison…
The benefits of empower and enabling success
A look back at pre-empower objectives and how the service has contributed to achieving them…
