Welcome from Yvonne Wilcock, MD of AdviserPlus
Firstly, I’d like to say that as the Managing Director for AdviserPlus I am delighted and incredibly proud of our ongoing partnership with KCOM…
Reflections from your Client Director
The 12-month period from May 2020 to May 2021 represents our fourth full year of working together since we first launched the People Manager Plus service for KCOM and undoubtedly this has been a particularly challenging period for many of our clients, given the global pandemic…
A note from your Client Relationship Manager
The last 12 months has undoubtedly required us to adapt to some new challenges presented by the global pandemic, whilst still ensuring that we delivered and maintained BAU people services support within KCOM. One area AdviserPlus can be proud of, is how we have demonstrated agility and ensured the People Manager Plus services ran seamlessly and continued delivering high quality employee relations services throughout…
A word from our Operational Team
Personally speaking, I find coaching managers to deal with issues, improving their confidence and performance in their own role is really rewarding. KCOM has a number of varied business areas which all come with their own distinct ways of working…
The year in numbers
1120 outbound calls made to line managers, 3453 case notes sent to line managers…take a look at the rest of your year in numbers…
Our collaborative plans for 2021
The pandemic resulted in changes in both workplaces, but the collaboration continued..