Transforming the HR operating model: Employee Relations 2.0

Transforming employee relations is key to reducing HR burnout, enabling teams to focus on strategic priorities, and building compliant, compassionate, future-ready organisations.

For over 20 years, we’ve partnered with HR leaders to combine market-leading technology with deep people expertise, transforming HR. Our user-friendly solutions streamline processes, enhance communication, and mitigate risk through built-in guided journeys, enabling line managers to lead with confidence. Combined with our people expertise across the Empowering People Group, we offer scalable, results-driven solutions that improve the employee experience while ensuring compliance and efficiency.

Less complexity. Lower costs. Lighter workload.

Next-level employee relations case management software

Our award-winning empower® case management system transforms employee relations processes:

  • Give managers the right tools: Managers self-serve employee relations cases, freeing up HR capacity;
  • Stay consistent and compliant: Build manager capability and ensure consistent, compliant processes;
  • See the bigger picture: Access caseload profiles, identify trends and benchmark data;
  • Turn insights into action: Offer HR and leaders real-time insights for data-driven decisions;
  • Make it yours: Customised to your policies, processes, procedures and tone of voice.
Actionable insights

Expert outsourced HR advice

Outsourced HR Advice Line provides immediate access to CIPD-qualified ER specialists, helping building manager capability and reduce the pressure on HR teams.

  • Advice that fits your organisation: Aligned with your policies, processes, culture, and risk appetite;
  • ER specialists just a call away: Expert support to guide managers through ER challenges;
  • Support that flexes with you: Options for full outsourcing, supplementary help, or cover during peak periods;
  • Reduce HR burnout: Consistent, compliant handling of cases frees up HR teams to focus on strategic priorities.
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Outsourced HR consultancy services

Outsourced HR consultancy gives you direct access to one of the UK’s largest teams of HR professionals. We work alongside your managers and HR team to provide best-practice support for employee relations matters:

  • Guidance shaped to you: Practical advice built around your business and industry;
  • Clearer, stronger policies: Reviews, gap analysis and strategic support to keep you up to date;
  • Help whenever you need it: Ongoing and project-based support to lighten the load;
  • Stay ahead of change: Navigate evolving employment law and market shifts with best-practice advice
  • Enhanced efficiency: Streamlined HR solutions for your organisation;
  • Free up HR time: Focus on growth and strategic business development.
People meeting to simplify change processes

Streamline and simplify consultation meetings

Organisational change is stressful for everyone. Streamline the process and make it more consistent and compliant with meeting manager, from our career transition experts. Give your people the time and attention they deserve through challenging times.

  • Simplify complex processes: Handle redundancies, TUPE transfers and contract changes with built-in scripts and structured meeting tools that cut down admin.
  • Stay compliant and reduce risk: Spot red flags early, track progress and reduce legal risks with consultation data, analytics.
  • Cut the admin burden: Easy scheduling and expert notetaking support from our HR specialists enable you to focus on the people at the heart of the process.
  • Improve the employee experience: Free managers to focus on compassionate conversations, building trust and engagement during sensitive consultations.
  • Scale with your needs: Adapts to organisations of any size, with expert support on hand whenever you need it.
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Digital learning and coaching that unlocks potential

Across the Empowering People Group, we bring together specialists in digital learning and coaching to help your people upskill, overcome challenges, and perform at their best. Practical, engaging programmes that create lasting impact across your organisation.

  • Stay compliant with confidence: Specialist courses on key topics, such as manager empowerment, mental health and preventing sexual harassment.
  • Make learning engaging: Interactive eLearning that tackles real challenges in the workplace.
  • Develop winning individuals and teams: Workshops and transformational coaching that build confidence, resilience and leadership at every level.
  • Support career transitions: Help your people take the next step in their careers while showing your commitment to their growth.
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Get in touch

Or speak to an HR expert on: 0844 327 2293