Transform how you manage ER cases
Make your employee relations processes more efficient, visible and consistently applied
Taking the complexity out of HR
Our technology, digitally simplifying your people processes, lies at the heart of empower. This is supported by complementary people and analytics services that help build a positive culture, making employee relations simple, easy to access and agile.
Based upon your objectives and our expertise and experience, we’ll work with you to simplify your ER process, build your bespoke version of empower.
empower meets the challenges of HR leaders today:
… but don’t want to reduce service quality.
… but they lack the tools / capability / confidence to do so.
…. but don’t have the right management information at my fingertips.
… but they keep getting distracted by tactical delivery.
… but I lack visibility and have different approaches being taken in different parts of my business.
… but can’t drive managers to take the right action at the right time.
empower delivers clear benefits:
- Reduce HR cost to serve by empowering managers to own people matters, ensuring HR get involved only where they add the greatest value.
- Enhance the value of the HR function by delivering an efficient service whilst freeing up HR time to focus on strategy.
- Have real-time oversight of cases as they progress, both up the line and in your HR function.
- Understand trends, identify opportunities and benchmark performance through insightful management information and dashboarding.
- Steer managers through guided processes, driving and evidencing the right action taken at the right time.
- Achieve complete compliance with your policies, processes, culture and commerciality and be able to evidence this through comprehensive audit trails.
Frequently asked questions
empower is completely flexible and is designed to support any employee relations process. The most common processes harnessed in the empower technology solution by our clients are as follows:
- Performance and Behaviour: Disciplinary, Capability, Grievance and Bullying & Harassment.
- Sickness Absence: Short-Term Sickness, Long-Term Sickness, Attendance Management, Occupational Health and Reasonable Adjustments.
- Working Arrangements: Flexible Working and Family-Friendly (e.g. Maternity, Paternity, Adoption, Parental and Shared Parental Leave).
However, there is no limit to the range of policies and processes that may be supported by empower.
That’s no problem. We recognise that each organisation has a different starting point in terms of line manager capability and confidence, so we’ve purposefully designed empower to accommodate this.
You are in complete control of which processes are exposed to line managers to progress and even which parts of those processes. For example, you may decide to launch with managers being able to progress their own sickness and flexible working cases, but not conduct or grievance cases, which remain under the control of HR. Over time, however, as manager capability develops and confidence grows, we can reconfigure the processes to expose more to managers, incrementally realising greater benefits for you.
empower can deliver for your material returns on your investment.
- Direct cost savings:
- Reduced cost to serve HR through manager ownership and more effective adviser case management.
- HRBP time freed up for more strategic deliverables by drawing on their expertise only when required.
- Reduction in quantity of ETs and settlements, reducing cost of representation and pay-outs.
- Reduction in licensing costs of current case management solutions.
- Indirect cost savings:
- Reduction in ER process cycle times e.g. length of suspensions / investigations.
- Reduction in sickness absence rate improved employee wellbeing.
- Improved employee performance and productivity.