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A transformative HR case management system for employee relations

empower® streamlines employee relations case management. It empowers line managers to self-serve cases, while HR gains real-time insights to track trends and ensure compliance.

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Taking the complexity out of HR case management with
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Our employee relations technology simplifies people processes with digital solutions at the core of empower®. Backed by expert HR support and actionable people analytics, empower® delivers advanced employee relations transformation, enhances manager capability and achieves significant ROI, allowing HR teams to focus on strategic initiatives.

 

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How we do it

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HR case management

Digital simplicity empowers managers to self-serve employee relations processes with effective HR case management tools.

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HR experts

Enable managers to take greater ownership of people matters with expert HR support when you need it.

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People analytics

Actionable people analytics tools and insights to drive informed HR decisions with real-time ER case insights.

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empower® meets the challenges of HR leaders today. Click on each statement below to see how:

empower® creates huge efficiencies for your business in terms of enhancing ROI, reducing costs and saving time for HR teams. Click here to find out more.

Our employee relations case management system enhances managerial capabilities through intuitive HR technology that offers line managers risk-managed, guided processes for handling employee relations cases.

Access to HR and employee relations experts through our HR Advice Line ensures informed decision-making and improved leadership skills and our learning and development suite empower employees and cultivate a culture of continuous improvement, driving personal growth and organisational success.

Advanced people analytics are integrated into empower®, offering comprehensive visibility into all aspects of employee relations (ER) cases. These insights enable data-driven decision-making and help identify root causes of workforce challenges. By pinpointing these issues, HR teams can take proactive steps to address them. Click here to find out more.

empower® simplifies employee relations by guiding line managers step-by-step through a risk-managed case management process. This includes managing disciplinaries, performance issues, absences and grievances. empower® ensures timely, accurate actions at every stage, enabling HR teams to focus on complex cases and strategic priorities. As a result, it reduces the time needed to resolve employee relations cases and improves outcomes, helping organisations achieve more efficient and effective HR operations. Find out more here.

 

For line managers, empower® streamlines employee relations by ensuring consistent application of procedures, minimising risks and ensuring compliance with HR policies. With full visibility and audit trails, it provides transparency and evidence of adherence to company processes. The tool is tailored to align with your specific policies, making compliance easier. For more insights, check out the e-book ‘Employee relations transformation: Revolutionising HR with data-driven insights’.

empower® initiates sickness absence cases, notifying line managers at the right time to manage attendance effectively. It tracks case progress, triggers notifications for key actions and escalates inaction. With real-time insights, empower® helps organisations forecast trends, improve absence management strategies and strengthen employee relations, all while reducing admin burdens. Watch this video to learn more.

Want to see how empower® works in practice?

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Optimised HR efficiency

  • Reduce HR costs by empowering managers to handle employee relations matters, ensuring HR involvement only where it adds value.
  • Deliver efficient HR services and focus on strategic employee relations management.
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Real-time visibility of employee relations cases

  • HR gain real-time visibility of employee relations cases and trends.
  • HR teams can use insightful management information to identify opportunities and inform employee relations strategies.
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Consistent ER case management procedures

  • Ensure consistent application of employee relations case management procedures by guiding managers through processes step-by-step.
  • Organisations maintain compliance through ER case management audit trails available at the click of a button.
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Frequently asked questions

empower® is a flexible solution designed to support various employee relations (ER) processes, ensuring consistency and compliance with your organisations people policies. It covers common areas such as:

  • Performance and behaviour management: Disciplinary, capability, AWOL and probation.
  • Raising concerns: Grievance, mediation, whistleblowing and bullying and harassment.
  • Sickness absence: Short-term and long-term, attendance management, occupational health and reasonable adjustments.
  • Working arrangements: Flexible working, family-friendly leave like maternity, paternity, adoption and shared parental leave.

The platform is tailored to support any ER process, making it a reliable tool for managing employee relations cases.

The empower® system is designed to accommodate varying levels of line manager capability and confidence.

It allows organisations to control which employee relations case management processes are managed by line managers, such as sickness or flexible working cases, while leaving others, like grievance cases, under HR’s control.

As managers gain experience and confidence, more processes can be delegated to them, gradually improving efficiency and providing greater benefits over time.

empower® enhances ROI by offering cost-effective employee relations management and faster case resolution.

Direct cost savings include:

  • Lower HR service costs through manager ownership and better case management.
  • HRBP time saved for strategic tasks by consulting their expertise only when necessary.
  • Fewer Employment Tribunal cases and settlements, cutting representation and payout costs.

Indirect cost savings involve:

  • Shorter ER process cycles, such as investigations and suspensions.
  • Lower sickness absence rates, contributing to improved employee wellbeing.
  • Enhanced employee performance and productivity.

Book a demo to tailor this to your business.

empower® offers several advantages over a helpdesk system or HCM module. It provides advanced HR case management features that go beyond traditional helpdesk systems, offering personalised employee relations solutions and valuable ER case insights. Watch this video to find out more.

Get in touch

Or speak to an HR expert on: 0844 327 2293