Transform employee relations with a dedicated case management system
Empower line managers to self-serve employee relations (ER) cases, reducing HR workload while improving case outcomes.
UK enterprises we work with
empower®: The only ER case management system
built for empowering managers
empower® is designed specifically for employee relations, enabling managers to handle grievances, disciplinary actions, and performance issues as they arise, without needing to involve HR in every instance. This transforms how employee matters are managed, improving relationships between managers and their teams, boosting employee engagement and experiences, and reducing HR case durations. With empower®, HR is freed to focus on strategic business objectives, driving business success.
Simplifying employee relations case
management with empower®
Why choose empower to transform ways of working:
- Guided journeys: Enable managers to confidently, competently and compliantly handle employee relations matters with guided journeys, tailored to your policies and processes, improving employee engagement and employee experiences.
- Automated actions: Timely prompts, alerts and templated communications ensure processes are compliant, reducing the risk of employment tribunal claims.
- Interactive dashboards: Get real-time analytics that help you to benchmark, identify trends and surface the root cause of issues.
- Expert analytics support: Take a data-driven approach to decision making with actionable insights delivered by our expert insight team.
Watch this video to find out more about empower® analytics.
Business benefits

Empower people managers
Our ER case management system empowers line managers with guided journeys and customisable document templates, boosting their confidence to handle employee matters in real time, any time of day.

Simplify case escalations
With lock points for complex HR cases, HR are reassured that escalations are handled consistently. Your line managers can confidently manage routine ER matters without constant HR involvement, but complex cases get escalated at the right time.

Drive business results
Reduce case durations, minimise employment tribunal claims, and lower absence rates. Our software helps streamline HR processes, making HR more effective and adding measurable value to your organisation.

Actionable people insights
Access people analytics that uncover trends and drive better HR decisions. Leverage data-driven strategies to improve the employee experience and boost overall organisational performance.

User-friendly and integrative
Our ER software is designed for ease of use, featuring intuitive, user-friendly dashboards that give HR quick access to key people insights and actions. It integrates effortlessly with your existing HR systems, ensuring a smooth transition.
“Implementing empower® at Sainsbury’s has positively transformed employee relations management, cost-effectively enhancing engagement, efficiency, and reducing ER case durations. Managers now initiate more cases with less reliance on HR and resolve the majority independently, significantly improving case management processes and employee experiences.”
Employee relations transformation case studies
Or speak to an HR expert on: 0844 327 2293