Software that streamlines ER case management. Knowledge portals that empower your line managers. Analytics that deliver actionable insight.

The AdviserPlus platform and associated tools been have developed with an ER DNA, not only supporting the 250+ advisers that manage our advice line, but also the 75,000+ line managers and 500,000 employees across our clients’ organisations.

This specialist focus on ER and our understanding of the ER transformation journey means that you can be confident your solution will meet your needs now and into the future.

Find out more about our specialist technology. Complete the form or call 0844 327 2293

If you’d like to get a glimpse of our flagship HR case management platform, this 1-minute video gives you a brief introduction to just a few of the features and benefits.

Technology built by HR people who live and breathe it

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Designed by HR specialists

We’re 300 experts with one passion for HR. With nearly 20 years’ experience supporting some of the UK biggest brands, we’ve built specialist knowledge expertise that ensures our technology really does deliver for you.

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Configured to your organisation’s needs

As well as offering ‘best-of-breed’ solutions, we know that different organisations have many different HR policies and procedures. Unlike many technology solutions, your AdviserPlus solution will fit to your needs, you won’t need adapt to fit it.

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Updated to reflect the latest employment regulations

With a large team of qualified HR specialists, we ensure your policies and procedures are kept in-line with the latest regulations. Technology workflows are updated to give you the assurance that all cases are managed compliantly.

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Populated with your HR data to give you real insight

Importing your historical data means you not only get live operational MI, you also have access to trend dashboards so that you can quickly identify areas of strength and weakness.

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Cloud-based for simple deployment and updates, and built-in mobility

Our technologies are hosted in UK based locations in the Microsoft Azure Cloud and are fully scalable, servicing SME clients right up to global financial services.

With the expert support and the right technology, we empower managers to undertake their people related activity more effectively, from a more informed position

Sue Murdoch, Head of Organisation & People Development, KCOM

Case Manager

Case Manager enables you to fully digitalise your case management, moving away from emails, spreadsheets and paper trails. It simplifies communication and collaboration by enabling your (or your outsourced) case management team to securely interact with your managers through the technology.

Manager using laptop

Case Viewer

Case Viewer provides your line manages with instant, secure access to appropriate case information. Built on the same platform as Case Manager, it enables your HR team to communicate with managers instantly through a dedicated channel.

Manager sat at a table using a laptop

Knowledge Manager

Knowledge Manager provides your line managers with a one-stop-shop for accessing all your policies and procedures as well as the option to create dynamic workflows that help and prompt line managers about what they need to do at every step of the journey.

Two managers looking at information on computer screens

Insights Manager

All our technology solutions not only support the ongoing capture of invaluable data (all interactions are tracked), they also include access to an analytics portal, ‘Insights Manager’. Access to Insights Manager is based on role profiles, giving your team instant visibility and visualisation of operational MI, governance MI and business MI.

Female manager sat at desk looking at her phone with computer screen in background

We’ll help you deliver real results

We help our clients to achieve tangible business improvements. Here are just a few…


Cost reduction from outsourcing to our HR advice line


Saving over 12 months from reducing long-term sickness


Of managers would recommend our HR advice line service


Of users advocate our employee relations advice and guidance

HR outsourcing