Simplify employee relations with next-level case management
Empower your workforce with award-winning HR case management that enables data-driven decision making, streamlines processes, and mitigates risks. Ready to revolutionise HR with empower®?
Employee Relations 2.0
At the core of empower® is a powerful, purpose-built employee relations (ER) case management solution, crafted to help your team work smarter, improve efficiency and become more business-driven.
Our award-winning HR software addresses HR pain points, freeing up time and enabling them to be more strategic. With fit-for-purpose tools and unique digital guided journeys, managers become empowered to self-serve more people matters, driving employee engagement, productivity and a data-driven approach. Book a call to learn more.
Flexible options to meet your needs, no matter where you are on your transformation journey.
For organisations looking to enhance their current processes, empower® provides tools that streamline operations and improve HR efficiency. For those ready to take employee relations to the next level, empower® transforms your operating model by enabling line managers to self-serve with confidence, ensuring consistency, compliance and efficiency across your organisation.
Wherever you are on your journey, empower® is here to support your evolution.
Enable your HR team with a built-for-purpose ER case management solution. Break free from the limitations of Excel spreadsheets, helpdesk and ticketing systems and give your ER case advisory team the enablement they deserve. empower® & enable supports effective ER case management, creates robust audit trails and delivers analytical insight into key people metrics.
Structured ER case management
Manage cases with confidence that your processes are being followed consistently and all key data is being captured. Configured workflows ensure complexity is simplified and risk is mitigated, whilst delivering an enhanced experience for your case advisory team.
Revolutionise ways of working
Navigate case management efficiently, with tasks, actions and key inputs prompted, freeing up advisor time to focus on giving great advice. Activities like creating case letter correspondence and responding to subject access requests are streamlined.
People analytics and actionable insights
Gain full visibility of the profile of current caseload, historic trends and comparative benchmarking through inbuilt dashboarding. Give HR and business leaders access to up-to-the-moment analytics, exposing areas for attention and informing strategic decision-making.
“It’s so intuitive. It’s built around how HR advice is actually provided. We’re not fitting around the software; the software fits around us”.
Head of HR Advisory Services, Iceland Foods
Transform your employee relations delivery through controlled line manager enablement with this market-leading proposition. Your line managers are supported by digital guided journeys highly configured to your policies, processes and procedures. empower® & transform builds better employee relations whilst elevating the contribution of your ER case advisory team, freeing up precious HR budget for more strategic deliverables.
Enhance employee relations
Improve your line managers’ confidence and capability to manage more people matters, creating better employee engagement. The guided journey framework encourages early intervention, having timely engagements and achieving better outcomes.
Drive business efficiencies
empower® & transform unlocks substantial hidden savings for your organisation
Find out how much you could be saving by digitally transforming your employee relations (ER) processes.
Business changing results some of our clients have seen
50%
reduction in employment tribunal claims
10%
reduction in sickness absence
60%
of ER cases managed entirely by line managers
62%
reduction in ER advisory costs
Take your workforce’s productivity to the next level with empower®
Book a no-obligation demonstration with one of our experts.
Find out how our HR case management tools benefited our customers
Wickes case study
empower® transformed employee relations for a leading UK home improvement retailer, Wickes, with actionable insights. They achieved a remarkable 50% reduction in tribunal claims and their transformation won the Digital HR and Technology Award at the 2023 Personnel Today Awards.
Currys case study
empower® has facilitated 88% of all tasks related to managing employee relations to be self-served by line managers. Line manager empowerment was achieved within 3 months of launch and with more time to focus on strategy, HR was able to complete an Equality Equality, Diversity and Inclusion policy overhaul.
Sainsbury's case study
Over a 12-month period, line managers successfully managed 63% of employee relations cases without HR intervention. 70% of short-term sickness cases are now self-served with automated tasks and alerts, ensuring a proactive approach to sickness absence management, improving efficiency and reducing the cost of sickness management.
Frequently asked questions
empower® is configurable and handles this with ease:
- We can either configure different processes relating to the same policy, or branch a process to handle more subtle nuances. We can also ensure that a manager navigates the right process and views the appropriate content aligned to the employee case subject.
- We can host different views of the content and configuration in different brands, and ensure that users view the solution in the appropriate brand for them.
We have designed empower® to support an HR transformation journey and we recognise that each organisation starts in a different place in terms of its confidence in giving managers control of cases. We fully expect the configuration of the service will evolve as your:
- HR strategy changes;
- HR service operating model evolves; and
- Line managers show greater confidence and capability in managing people matters independently of HR.
We work in partnership with you to make sure we evolve the configuration of the system over time to support these aims. Such change is quick and easy to achieve.
Every organisation that we work with is different, but in our experience the empower® solution may be mobilised and embedded within an organisation’s ways of working within 3-5 months. Factors that impact the pace of implementation include:
- Your readiness and resourcing for the project;
- Number of in-scope policies, policy variants and different brands;
- Number of launch phases.
Find out more about how we ensure a smooth and successful implementation, here.
empower® is typically accessed via a form of single sign-on (SSO) for optimum user experience.
We support most forms of SSO, including SAML 2.0 and AD. If, for any reason, you are unable to set up SSO, we can provide access through manual login (username and password).
Find out more about how empower® connects with your technology, here.
empower® is hosted in the Microsoft Azure cloud in the UK. We provide offer geo-replication between Microsoft’s South and West England hosting centres. Our technologies are subject to regular independent third party penetration tests, as well as performance testing to ensure our services scale to meet our largest clients’ demands. All maintenance is undertaken by ourselves and the technology solution is subject to a programme of continuous improvement, drawing its requirements and priorities from market analysis, customer engagement and user inputs.
To see empower® in action, please fill in the form below to request a demonstration from one of our team.
Get in touch
Or speak to an HR expert on: 0844 327 2293