Transform how you manage employee relations cases

Our range of employee relations solutions enhances manager capability by using HR technology to provide intuitive and interactive guided journeys. This gives access to employee relations experts who coach managers to make the right decisions and develop leadership skills. We also offer specialist manager training, including how to confidently manage mental health issues. Click here to learn more.

empower® people analytics creates visibility across your organisation of all aspects of people management, helping you to understand your employee relations and HR challenges. Click here to find out more.

empower® enables your line managers to take greater ownership of employee relations cases by taking line managers on guided journeys, explaining what they need to do at each stage of the process, ensuring action is taken at the right time. The result is a reduced volume of engagements with HR and increased efficiency of those that do, pushing HR’s contribution up the value curve to more complex, higher risk cases and strategic matters. Find out more here.

empower® ensures fairness, mitigates risk and drives compliance through built for purpose technology which guides managers through HR case process and prompts them to take the right action at the right time. Full visibility up the line, and to HR, allows monitoring of cases as they progress. The solution is configured to be completely aligned with your policies, processes and procedures and comprehensive audit trails provide complete assurance and evidence robustness of approach. Read the brochure to find out more.

empower® consumes your sickness data, initiates a new case automatically and notifies the relevant line manager to start to manage the sickness absence or attendance process. Once the case is initiated, progress is monitored, notifications fired and inaction escalated. Because everything is accurately captured in our case management system, you’ll have real-time visibility of what’s going on, be able to forecast future trends and inform the development of your employee absence management strategy. Click here to find out more.

That’s no problem. We recognise that each organisation has a different starting point in terms of line manager capability and confidence, so we’ve purposefully designed empower® to accommodate this.

You are in complete control of which processes are exposed to line managers to progress and even which parts of those processes. For example, you may decide to launch with managers being able to progress their own sickness and flexible working cases, but not conduct or grievance cases, which remain under the control of HR. Over time, however, as manager capability develops and confidence grows, we can reconfigure the processes to expose more to managers, incrementally realising greater benefits for you.

empower® can deliver for your material returns on your investment.

1. Direct cost savings:

• Reduced cost to serve HR through manager ownership and more effective adviser case management.
• HRBP time freed up for more strategic deliverables by drawing on their expertise only when required.
• Reduction in quantity of ETs and settlements, reducing cost of representation and pay-outs.
• Reduction in licensing costs of current case management solutions.

2. Indirect cost savings:

• Reduction in ER process cycle times e.g. length of suspensions / investigations.
• Reduction in sickness absence rate improved employee wellbeing.
• Improved employee performance and productivity.

Read more about the benefits of outsourcing, here.

There are many benefits that empower® has over a helpdesk system or HCM module. We’ve outlined the main points in this document.