Less cost. Less risk. And much more insight.

The way you manage employee relations has a massive impact on your organisation’s performance, reputation and bottom line.

Our employee relations managed services make promoting best-practice HR easy. Combining human expertise with technological innovation, we are already helping a large number of HR leaders deliver a high quality HR service to their businesses and realise significant cost savings by outsourcing employee relations to our fully managed service.

Read our case studies to find out how.


Speak to an expert

Call us today on
0844 327 2293 Or

Contact us
MI and Benchmarking

Minimise ER cost and risk

by making our ER advisers a
seamless extension of your

Icon-Lets managers review case advice- and documents

Improve manager capability

by providing everything they
need to manage their teams and
improve outcomes.


Gain insight & drive ROI

with clear visibility of data to
identify areas of opportunity, and
drive continuous improvement.

If you’re struggling to find the space, capacity or capability to drive business change, why not talk to us about how we can help you to manage your day-to-day HR and people management matters?

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For us, the key thing was finding a partner who could become an extension of our own HR team, sharing our culture and truly understanding our HR objectives.

Louise Rogerson, Director of HR Services, Aldermore Bank

Insights & Resources

Get in touch

Or speak to an HR expert on: 0844 327 2293

Ask our experts

For many of our clients, one of the primary objectives of HR outsourcing is to cut costs while delivering a strong return on investment.

We can support you in making the financial business case, as well as highlighting the benefits of a service which is culturally and strategically aligned.

We offer a competitively priced service, tailored to each organisation’s needs.

We aim to deliver the perfect balance of people and technology, supporting fast implementation of a framework for a high-performing HR function, increased visibility of people issues and an uplift in people performance.

A six-week induction period gives our employee relations experts the opportunity to immerse themselves in each client’s policies and procedures, to fully understand the culture and environment employees are working in.

There’s a lot of power in your people data. We can provide instant visibility of the employee relations landscape across your business, giving you knowledge and insight that informs better business decisions.

Our insight analysts will review your data, benchmark it against other businesses in your industry, and give you recommendations and predicted outcomes.

Some clients work with us for all their ER services, removing business partners from their HR model.

Others use our services as an opportunity to enhance HR’s influence on business strategy; with us delivering the day-to-day ER tasks, your HR team can concentrate on taking a strategic approach to employee engagement, the absence process, performance and productivity.

We pride ourselves on our collaborative approach. From implementation to service completion, we’re an extension of your team.

We achieve this through our people and processes:

  • Providing dedicated advisory teams
  • Replicating your employee induction process
  • Running new service roadshows
  • Developing an encyclopaedic knowledge of your policy, processes and escalations
  • Ensuring frequent touchpoints between our advisers and HR team
  • Delivering dedicated account management

And through our technology:

  • Websites designed to match your brand
  • Content written in your language and tone
  • Seamless online access via single-sign on
  • Case management software configured in line with your policies, process and tone