Employee Relations Managed Services
Release your HR team to drive business change – by empowering your people managers with a best-practice approach to employee relations support.
Less cost. Less risk. And much more insight.
The way you manage employee relations has a massive impact on your organisation’s performance, reputation and bottom line.
Our employee relations managed services make promoting best-practice HR easy. Combining human expertise with technological innovation, we are already helping a large number of HR leaders deliver a high quality HR service to their businesses and realise significant cost savings by outsourcing employee relations to our fully managed service.
Minimise ER cost and risk
by making our ER advisers a
seamless extension of your
Improve manager capability
by providing everything they
need to manage their teams and
Gain insight & drive ROI
with clear visibility of data to
identify areas of opportunity, and
drive continuous improvement.
If you’re struggling to find the space, capacity or capability to drive business change, why not talk to us about how we can help you to manage your day-to-day HR and people management matters?
For us, the key thing was finding a partner who could become an extension of our own HR team, sharing our culture and truly understanding our HR objectives.
Insights & Resources
Managing vulnerable workers – Domestic violence and mental health
Managing Redundancy, Lay-off and Furlough
Managing Frontline Workers
Managing Remotely – 5 things managers need to know
Coronavirus: What are vulnerable and extremely vulnerable people, and what can I do to support them?Read more
Managing through uncertainty – homeworking
Coronavirus: What do I do if an employee attends work with symptoms but refuses to self-isolate?Read more
Coronavirus: Are parents entitled to paid time off work to look after their children due to school closures?Read more
Coronavirus: Do I pay statutory sick pay or company sick pay to someone who is self-isolating?Read more
Managing employees during the Coronavirus outbreak
Preparing for the Parental Bereavement (Leave and Pay) Act 2018 – What employers need to know
IT change – Driving a successful project
Risk or reward: How ER can drive your HR transformation?
HR Health Check
Ask our experts
For many of our clients, one of the primary objectives of HR outsourcing is to cut costs while delivering a strong return on investment.
We can support you in making the financial business case, as well as highlighting the benefits of a service which is culturally and strategically aligned.
We offer a competitively priced service, tailored to each organisation’s needs.
We aim to deliver the perfect balance of people and technology, supporting fast implementation of a framework for a high-performing HR function, increased visibility of people issues and an uplift in people performance.
A six-week induction period gives our employee relations experts the opportunity to immerse themselves in each client’s policies and procedures, to fully understand the culture and environment employees are working in.
There’s a lot of power in your people data. We can provide instant visibility of the employee relations landscape across your business, giving you knowledge and insight that informs better business decisions.
Our insight analysts will review your data, benchmark it against other businesses in your industry, and give you recommendations and predicted outcomes.
Some clients work with us for all their ER services, removing business partners from their HR model.
Others use our services as an opportunity to enhance HR’s influence on business strategy; with us delivering the day-to-day ER tasks, your HR team can concentrate on taking a strategic approach to employee engagement, the absence process, performance and productivity.
We pride ourselves on our collaborative approach. From implementation to service completion, we’re an extension of your team.
We achieve this through our people and processes:
- Providing dedicated advisory teams
- Replicating your employee induction process
- Running new service roadshows
- Developing an encyclopaedic knowledge of your policy, processes and escalations
- Ensuring frequent touchpoints between our advisers and HR team
- Delivering dedicated account management
And through our technology:
- Websites designed to match your brand
- Content written in your language and tone
- Seamless online access via single-sign on
- Case management software configured in line with your policies, process and tone