Managed services for employee relations
Relieve the pressure on your HR team to drive business change by empowering your people managers with a best-practice approach to employee relations support.
Reduce HR costs and risks and gain workforce insights
The way you handle employee relations directly shapes your organisation’s performance, reputation, and financial success.
Our fully managed employee relations service empowers you to deliver consistent, high-quality HR support while driving measurable cost savings. By blending deep HR expertise with cutting-edge technology, we enable HR leaders to reduce risk, boost efficiency, and focus on strategic priorities—confident that employee relations are in expert hands.
Just some of the organisations we support
Minimise ER cost and risk
Our expert ER advisers integrate seamlessly with your team, delivering consistent, compliant, and cost-effective support that protects your organisation and strengthens workforce trust.
Improve manager capability
Empower your managers with tools, on-demand guidance and the confidence they need to lead effectively, handle ER matters proactively, and drive better team performance and outcomes.
Gain insight and drive ROI
Leverage real-time data and actionable people analytics to uncover the root cause of issues impacting your workforce, optimise performance, and drive continuous improvement across your organisation.
If you’re struggling to find the space, capacity or capability to drive business change, why not talk to us about how we can help you to manage your day-to-day HR and people management matters?
Get in touch
Or speak to an HR expert on: 0844 327 2293
Ask our experts
For many of our clients, one of the primary objectives of HR outsourcing is to cut costs while delivering a strong return on investment.
We can support you in making the financial business case, as well as highlighting the benefits of a service which is culturally and strategically aligned.
We offer a competitively priced service, tailored to each organisation’s needs.
We aim to deliver the perfect balance of people and technology, supporting fast implementation of a framework for a high-performing HR function, increased visibility of people issues and an uplift in people performance.
A six-week induction period gives our employee relations experts the opportunity to immerse themselves in each client’s policies and procedures, to fully understand the culture and environment employees are working in.
There’s a lot of power in your people data. We can provide instant visibility of the employee relations landscape across your business, giving you knowledge and insight that informs better business decisions.
Our insight analysts will review your data, benchmark it against other businesses in your industry, and give you recommendations and predicted outcomes.
Some clients work with us for all their ER services, removing business partners from their HR model.
Others use our services as an opportunity to enhance HR’s influence on business strategy; with us delivering the day-to-day ER tasks, your HR team can concentrate on taking a strategic approach to employee engagement, the absence process, performance and productivity.
We pride ourselves on our collaborative approach. From implementation to service completion, we’re an extension of your team.
We achieve this through our people and processes:
- Providing dedicated advisory teams
- Replicating your employee induction process
- Running new service roadshows
- Developing an encyclopaedic knowledge of your policy, processes and escalations
- Ensuring frequent touchpoints between our advisers and HR team
- Delivering dedicated account management
And through our technology:
- Websites designed to match your brand
- Content written in your language and tone
- Seamless online access via single-sign on
- Case management software configured in line with your policies, process and tone