HR solutions that reduce risk, lower HR burnout and empower managers
HR teams need an operating model that combines ER case management technology, people analytics and expert advisory support. Our solutions reduce risk, lower operational costs, improve decision-making and free HR teams to focus on strategic priorities.
Employee relations done differently
Employee relations is becoming more complex than ever. The Employment Rights Act, changing legal duties and the growing use of AI to create grievances, appeals and formal case documentation are increasing pressure on HR teams. Many ER operating models were not built for today’s level of risk, scrutiny and case complexity.
Bringing together specialist ER case management technology, people analytics and HR advisory services under one roof helps resolve issues earlier, improve consistency and reduce risk.
With more than 20 years’ experience, we help organisations transform employee relations and deliver better outcomes for employees, managers and the business.
Explore the HR solutions that work together within our employee relations operating model and see how technology, insight and expert support combine to reduce risk, improve consistency and deliver measurable business outcomes.
Trusted by leading UK employers
The capabilities behind our employee relations operating model
Combine specialist HR case management technology, people analytics and expert support to help managers make better decisions, reduce risk and improve workforce outcomes.
Improve HR efficiency and ER case outcomes
Proactively reduce grievances, disciplinaries, performance concerns and employee relations case volumes. Streamlined workflows, data-driven insights and expert support help HR resolve issues faster, improve consistency, reduce administration costs and free capacity for strategic priorities.
Build manager capability and confidence
Equip managers with guided, policy-aligned workflows to handle absence, performance, conduct and wellbeing issues confidently and consistently. Structured guidance helps resolve concerns earlier, improve decision-making, reduce escalation, strengthen compliance and maintain HR oversight where additional support is required.
Turn workforce data into data-driven decisions
Gain visibility of absence trends, grievances, disciplinaries, performance concerns, workplace investigations and emerging employee relations risks. Real-time insights help HR identify issues earlier, improve workforce planning, reduce reactive decision-making and make more informed business decisions.
Modernise policies and reduce risk at scale
Create a single source of truth for policies, documents and employee relations guidance. Consistent advice, guardrails and up-to-date documents help reduce risk and support defensible decisions across every people process.
Lower sickness absence and improve wellbeing
Identify absence trends earlier and enable managers to take proactive action before issues escalate. Faster intervention helps reduce absence costs, improve productivity, support employee wellbeing and create a more consistent absence management approach.
Reduce tribunal risk and case escalation
Resolve grievances, disciplinaries and complex employee relations cases before they become formal disputes. Audit trails, legal privilege and specialist advice help reduce legal risk, strengthen compliance, improve governance and protect organisations from costly tribunal claims.
Measurable ROI from employee relations transformation
From reducing tribunal and absence costs to improving manager effectiveness and HR productivity, our employee relations operating model delivers measurable returns across the organisation.
Up to 50% fewer tribunal claims in just 12 months
Reduce absence rates by up to 10% in just 12 months
Increased manager confidence and self-sufficiency
Faster employee relations case resolution
More HR capacity to focus on strategic priorities
Frequently asked questions
- Grievances
- Disciplinaries
- Absence management
- Performance and capability
- Workplace investigations
- Flexible working requests
- Bullying and harassment
- Complex employee relations matters
Get in touch
Or speak to an HR expert on: 0844 327 2293