A trusted partner for security
Partner with an organisation that understands the importance of data and technology security.
Are you worried about the potential risk of a third-party organisation hosting your employee data?
You don’t need to be. At AdviserPlus we work with some of the UK’s largest, regulated organisations, so data and technology security are of paramount importance to us.
We also understand the needs for technology solutions to be highly robust; downtime doesn’t just impact your HR team, but your line managers and employees too.
Outsourcing to AdviserPlus has been a key enabler for HR transformation, achieving efficiencies and driving change.
United Utilities
Data privacy
AdviserPlus data processing complies with all applicable data protection laws and regulations. Our security measures are considered industry best practice. We are certified to the Information Security Management standard ISO27001:2022.
We take a stringent and robust approach to data privacy, which includes:
- data being encrypted at rest (utilising Transparent Data Encryption , TDE) across our databases and AES across our storage;
- data in transit is encrypted with TLS;
- third party penetration testing being completed annually, with the results being shared with our clients;
- being fully compliant with the General Data Protection Regulations and Data Protection Act 2018.
Hosting and resilience
Our solutions are hosted securely within Microsoft Azure UK-based data centres, with geo-replication between UK South (primary) and UK West (failover) regions. This ensures continuity of service and resilience in the event of an outage at the primary site.
Azure provides enterprise-grade security and resilience, operating to a 99.9% uptime SLA and backed by Microsoft’s global expertise in cloud service delivery. Data is encrypted in transit and at rest using industry-leading AES encryption standards.
Microsoft Azure complies with a wide range of international and industry-specific certifications, including ISO 27001, SOC 1, SOC 2, FedRAMP, HIPAA, and GDPR requirements, all verified through rigorous independent audits. AdviserPlus itself is also ISO 27001:2017 certified, further reinforcing our commitment to security and resilience.
In addition, our Business Continuity and Disaster Recovery (BC/DR) frameworks are regularly tested, ensuring that service availability, data integrity, and recovery objectives are met in line with client and regulatory expectations.
Scalability
The AdviserPlus empower® platform is fully scalable, designed to support organisations of all sizes and adapt seamlessly as client needs evolve. There is no restriction on the number of user accounts that can be created or managed within the platform, ensuring it can grow in line with workforce or organisational changes without additional complexity.
Performance and availability are continually assured. System response times are monitored in real time using independent third-party tools, giving transparency and confidence in service levels. Performance metrics and availability reports are reviewed as part of our quarterly service reviews, enabling collaborative discussions on trends and any potential optimisations.
AdviserPlus enhances this with proactive monitoring, load testing and capacity management to ensure consistent response rates, even during periods of peak demand.
Just some of the organisations we support
We’ll help you deliver real results
We help our clients to achieve tangible business improvements. Here are just a few…
75%
Cost reduction from outsourcing to our HR advice line
£2.15m
Saving over 12 months from reducing long-term sickness
96%
Of managers would recommend our HR advice line service
92%
Of users advocate our employee relations advice and guidance
Get in touch
Or speak to an HR expert on: 0844 327 2293