Simplifying employee relations to transform HR
managers to own 90% of people matters
Reduce ER case advisory costs by up to 65%
Realise full benefits within 3 months of launch
Simplifying employee relations case management with 
Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business.
People-empowered business transformation with 
Empower your managers
empower® is the only employee relations case management system that empowers line managers to self-serve employee relations matters. Our clients average 90% of ER tasks being confidently and consistently owned by line managers.
- Digital guided journeys aligned with your policies and processes.
- In-built guidance to develop line manager confidence and skills.
- Control points, automated prompts and escalations to drive consistency and manage risk.
Achieve a significant ROI
Digitally transforming employee relations case management and increasing manager ownership of people matters creates a lean and agile employee relations operating model that improves employee experiences while reducing HR’s cost to serve.
- Quantifiable return on investment through productivity efficiencies.
- Repurpose investment in more strategic initiatives.
- HR advisers have more capacity to focus on supporting complex issues and strategic priorities.
See data-driven insights
Dynamic dashboards and expert analytics services provide real-time actionable insights that transform ways of working in HR and the wider business.
- Faster, data-driven business decisions.
- Identify the root cause of issues impacting productivity and employee experiences.
- Benchmarking and continuous optimisation to drive ongoing efficiencies and transformation.
Digital simplicity lies at the very heart of what we do
By combining our unique cloud technology, data insight and expert HR guidance, we help you empower your leaders, engage your people and improve business efficiency. Delivering a positive ROI, improved productivity, reduced sickness absence and risk mitigation, our business-changing solutions build healthier organisations where people can thrive.
Through digital transformation of employee relations processes, HR leaders have more time to focus on what they are truly passionate about – supporting their people and the business.
See the results empower® achieved in 2023
Just some of the organisations we support
Business-changing benefits
Fewer employee relations matters escalating to HR
Dynamic dashboards for real-time case visibility and insightful analytics
More time to focus on complex cases and strategic priorities
Enable managers to self-serve people matters 24/7 without involving HR
Confidently and consistently manage employee relations matters
Empower managers to build stronger connections with direct reports
Reduce HR’s cost to serve while uplifting service quality
Improve employee experiences and culture
Develop a business-driven HR function that supports strategic goals
Discover the benefits for your organisation
Unlock substantial hidden savings for your organisation
Find out how much you could be saving by digitally transforming your employee relations (ER) processes.
HR transformation case studies
Currys
Before empower®, Currys’ internal People Team handled most employee relations, relying heavily on HR. With empower®, managers now lead 88% of these tasks, signaling a notable change in responsibility.
Sainsbury's
empower® transforms the way managers work and enhances employee experiences through user-friendly digital guides, providing flexibility in addressing employee relations cases at their convenience.
Wickes
empower® transformed employee relations management for a leading UK home improvement retailer in just three months. Line managers gained autonomy in handling employee relations matters, enabling proactive HR intervention to enhance overall employee experiences.
Complementary HR services that empower your people
Expert HR consultancy
Whether you’re looking for policy reviews, redundancy support or consultation on your Equality, Diversity and Inclusion initiatives, our HR experts offer best practice advice and document writing services to ensure your organisation delivers against its people strategies.
Digital learning services
Empower your line managers with the skills they need to address people issues with compassion and confidence through our flexible, expert-led training and coaching services. Our offerings range from Compassionate Leadership to Mental Health Awareness, supported by digital learning resources from our sister company, Learning Nexus.
Real business impact
Every organisation’s success depends on its people, and that’s where our suite of services make a tangible difference.
£1 million
average in productivity savings based on reduction in days lost
50%
reduction in tribunal claims for one client
90%
of managers self-serving ER matters within 3 months
75%
average saving outsourcing ER advice
Get in touch
Or speak to an HR expert on: 0844 327 2293