Employee relations 2.0: Simplify ER case management with empower logo

In today’s complex world of work, organisations need agile solutions to thrive. empower® is an award-winning employee relations (ER) case management system, uniquely designed to transform ER processes and empower line managers to confidently navigate people matters. By simplifying ER case management and providing powerful HR data analytics, empower® improves employee experiences and delivers a significant ROI, reducing absence rates, employment tribunal claims, and HR costs. Watch video >

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Transforming the future of HR with empower

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Empower your managers

empower® is the only employee relations case management system that empowers line managers to self-serve employee relations matters through guided journeys. Organisations average 90% of ER tasks being confidently and consistently owned by line managers.

  • Digital guided journeys aligned with your policies and processes.
  • In-built guidance to develop line manager confidence and skills.
  • Control points, automated prompts and escalations to drive consistency and manage risk.
  • Consistent and compliant steps, and a full audit trail at the touch of a button, reduces risks.
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Achieve a significant ROI

empower® delivers a compelling ROI by digitally transforming ER case management and empowering managers to take ownership of people matters. This approach creating a lean and agile employee relations operating model that reduces HR’s cost to serve. It also improves employee experiences and helps to reduce absence rates and employment tribunal claims. 

  • We support your business case,  demonstrating quantifiable ROI. Take this free assessment.
  • Repurpose investment in more strategic initiatives.
  • HR teams have more capacity to focus on supporting complex issues and strategic priorities.
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See data-driven insights

Dynamic dashboards and expert analytics services provide real-time actionable insights that transform ways of working in HR and the wider business. Go beyond basic metrics and accelerate insights that enable a data-driven approach to strategic objectives.

  • Faster, data-driven business decisions.
  • Identify the root cause of issues impacting productivity and employee experiences.
  • Benchmarking and continuous  optimisation to drive ongoing efficiencies and transformation.
  • Streamline reporting and analysis of trends, replacing spreadsheets.

Digital simplicity and empowering managers delivers the future of work

By combining our unique cloud technology, data insight and expert HR guidance, we help you empower your leaders, engage your people and improve business efficiency. Delivering a positive ROI, improved productivity, reduced sickness absence and risk mitigation, our business-changing solutions build healthier organisations where people can thrive.

At the heart of what we do lies digital transformation of employee relations processes, giving HR leaders more time to focus on what they are truly passionate about – supporting their people and the business.

See the results empower® achieves in 12 months

 

Improve employee experiences, drive efficiency and reduce costs

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Fewer employee relations matters escalating to HR

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Dynamic dashboards for real-time case visibility and insightful analytics

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More time to focus on complex cases and strategic priorities

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Enable managers to self-serve people matters 24/7 without involving HR

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Confidently and consistently manage employee relations matters

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Empower managers to build stronger connections with direct reports

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Reduce HR’s cost to serve while uplifting service quality

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Improve employee experiences and culture

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Develop a business-driven HR function that supports strategic goals

Discover how transforming employee relations can benefit your organisation

Book a discovery call

People priorities 2025 The future of HR E-book

People priorities 2025: The future of HR E-book

The future of HR requires bold, transformative action. As organisations face turbulent change, rising workforce costs, and evolving legislation, HR must shift its perception from a traditional support function to a strategic powerhouse. Be one of the first to download this E-book for practical solutions to turn today’s challenges into lasting, positive transformation.

Download new E-book

HR transformation case studies

Currys retailer

Currys

Before empower®, Currys’ internal People Team handled most employee relations, relying heavily on HR. With empower®, managers now lead 88% of these tasks, signaling a notable change in responsibility.

Sainsbury's

Sainsbury's

empower® transforms the way managers work and enhances employee experiences through user-friendly digital guides, providing flexibility in addressing employee relations cases at their convenience.

Wickes team members

Wickes

empower® transformed employee relations management for a leading UK home improvement retailer in just three months. Line managers gained autonomy in handling employee relations matters, enabling proactive HR intervention to enhance overall employee experiences.

Award-winning employee relations technology
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Complementary HR services that empower your people

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Expert HR consultancy

Whether you’re looking for policy reviews, redundancy support or consultation on your DEI initiatives, our HR experts offer best practice advice and document writing services to ensure your organisation delivers against its people strategies.

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Digital learning services

Empower your workforce to drive innovation and organisational success. Our expert-led digital learning solutions cover essential areas like leadership and manager capabilities, mental health awareness and ED&I and legal compliance. Partner with our group learning specialists, Learning Nexus, to unlock your team’s full potential. Find out more.

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Simplify change and redundancy management

Transform large-scale change management processes with Meeting Manager. Reduce HR admin, ensure compliance and streamline one-to-one consultation meetings for redundancies, TUPE transfers and restructures. Equip managers to navigate change more confidently and deliver positive employee experiences.

Real business impact

Every organisation’s success depends on its people, and that’s where our suite of services make a tangible difference.

£1 million

average in productivity savings based on reduction in days lost

50%

reduction in tribunal claims for one client

90%

of managers self-serving ER matters within 3 months

75%

average saving outsourcing ER advice

Get in touch

Or speak to an HR expert on: 0844 327 2293