Manager capability is a key barrier to HR transformation

Our research shows that manager capability is a key barrier to HR transformation. If your HR team is handling all employee relations cases rather than delegating them to managers, you’re not only overburdening HR, but you’re also missing out on valuable opportunities to develop your managers’ skills.

Empowering managers with the right HR case management software enables them to address everyday people issues proactively. This reduces HR’s workload, giving them time to focus on strategic initiatives, while helping managers at all levels become confident, capable leaders.

With empower® by AdviserPlus, you can transform how you handle HR case management for employee relations matters, improving both business efficiency and employee satisfaction. And, for added support, our team of employee relations experts and HR Advice Line are always available to guide your managers through more complex situations, ensuring they have the resources they need to succeed.

“The consistency delivered in the management of employee relations matters and the insights we now have access to have been business changing. Partnering with AdviserPlus has enabled us to proactively transform ways of working and create a more agile, business-driven ER function. We really value the proactive relationship we have with AdviserPlus, which enables us to identify opportunities to continually improve.”

Employee Relations Manager, Wickes

Employee Relations Manager, Wickes

Empower people managers with guided digital journeys

empower® is designed to empower managers by offering step-by-step digital guidance for managing employee relations cases effectively. Whether it’s performance management, disciplinary actions or short-term and long-term absence tracking, empower® equips managers with the resources they need to confidently handle routine people matters, only escalating complex cases to HR.

By promoting manager autonomy and reducing HR dependency, it helps organisations streamline ER case processes and improve managerial capability for better employee experiences.

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Manager using laptop

Maximise manager capability and develop people leaders

empower® ensures employee relations cases are managed consistently and in line with UK employment law. With built-in lock-points, audit trails, and easy access to policies, it reduces the risk of procedural errors and ensures compliance across the organisation.

By guiding managers through the correct processes, empower® helps minimise human error and mitigate legal risks, including employment tribunal claims. It also equips HR with the tools to maintain oversight of caseload and offer support if cases become more complex.

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Employee relations manager empowerment

Access HR experts that coach managers to the right decision

Proactive employee relations expertise and support helps managers build confidence and improve decision-making skills. By coaching them on both technical HR processes and interpersonal skills, this expert guidance, combined with the empower® ER case management platform, transforms employee relations management.

The result is enhanced managerial capabilities, improved employee engagement, a better overall employee experience and stronger business outcomes.

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end-to-end case support

How empowered are your people managers?

Take this assessment to find out.

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The AdviserPlus solution is about more than HR processes. It’s about coaching and up-skilling line managers to improve their capability, confidence and effectiveness and take responsibility for people management.

Business Services Director, United Utilities

Delivered at scale

in 2023, empower® has supported

45m

people process tasks

366k

employee relations cases

900k

tailored, templated letter generation

1 in 55

employees in the UK private sector

HR software employee relations software dashboards

Get in touch

Or speak to an HR expert on: 0844 327 2293