Empower your people leaders: Boost manager capability

Does your HR team handle all employee relations cases instead of delegating them to managers? If so, you risk overburdening HR and missing valuable opportunities to develop managerial capabilities. This is especially crucial for accidental managers – those who excel in their technical roles but lack formal training in people management.

By empowering managers to address standard people issues proactively before they escalate into formal employee relations cases, you can reduce HR’s workload, allowing them to focus on strategic tasks and boost business efficiency. This approach also ensures that all managers, regardless of their background, become confident and effective people leaders.

The only solution that enables managers to confidently and competently self-serve employee relations cases, transforming accidental managers into effective leaders, is empower® by AdviserPlus.

It’s intuitive platform and guided journeys reduces reliance on HR for managing everyday people matters. It also provides actionable people insights that enable a data-driven approach to enhancing employee experiences, helping to create a resilient and agile workforce.

“The consistency delivered in the management of employee relations matters and the insights we now have access to have been business changing. Partnering with AdviserPlus has enabled us to proactively transform ways of working and create a more agile, business-driven ER function. We really value the proactive relationship we have with AdviserPlus, which enables us to identify opportunities to continually improve.”

Employee Relations Manager, Wickes

Employee Relations Manager, Wickes

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Empower people managers with guided digital journeys

empower® supports managers with step-by-step guidance and 24/7 digital support, providing tools to handle complex issues and ensure accurate record-keeping. This is beneficial for new managers who transition into people management roles without formal training in managing employee relations matters.

Its knowledge portal offers guidance for organisation-specific procedures, allowing managers to quickly find and apply the right processes. A document library and letter creation tools streamline documentation, with HR lock-points ensuring compliance and reducing errors. This significantly improves managerial capability and employee experiences.

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Manager using laptop

Maximise manager capability and develop people leaders

HR technology that enhances people managers’ skills can transform employee relations case management. empower® simplifies the management of performance, absence, disciplinary actions, grievances, and workplace issues like bullying. Its adaptable design offers guidance and coaching tailored to managerial experience. HR can gradually increase managerial autonomy which helps to reduce case durations and employment tribunal claims.

By empowering managers to handle routine people matters, empower® boosts managerial trust, employee engagement, and overall experiences, freeing HR to focus on complex cases and strategic planning.

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Employee relations manager empowerment

Access HR experts that coach managers to the right decision

Our HR team, comprising more than 200 professionals, is committed to preserving the human touch in human resources. Our employee relations case advisers deliver a complete solution that is deeply embedded in your organisation’s policies, processes, procedures, and culture. They offer proactive support to help line managers build the skills and confidence required to effectively handle people-related issues.

While providing managers with the right HR technology is crucial, equipping them with interpersonal skills is equally important for maintaining a positive employee experience.

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end-to-end case support

How empowered are your people managers?

Take this assessment to find out.

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The AdviserPlus solution is about more than HR processes. It’s about coaching and up-skilling line managers to improve their capability, confidence and effectiveness and take responsibility for people management.

Business Services Director, United Utilities

Delivered at scale

in 2023, empower® has supported

45m

people process tasks

366k

employee relations cases

900k

tailored, templated letter generation

1 in 55

employees in the UK private sector

HR software employee relations software dashboards

Get in touch

Or speak to an HR expert on: 0844 327 2293