Empower your workforce with HR case management software
empower® helps managers confidently manage employee concerns without HR intervention. That means faster ER case resolutions, better employee experiences and more time for HR to focus on strategy.
Empowering managers: The key to employee engagement
Managers face people issues every day, but not all feel equipped to handle them. When they rely heavily on HR for routine matters, it slows down progress and piles more on HR teams. With empower® managers get the right tools to resolve common employee issues quickly, fairly and with confidence. This means fewer escalations to HR, more consistent outcomes, and more time for your HR team to focus on strategic priorities.
And when situations are more complex, our employee relations experts and HR Advice Line are always there to support your managers.
Just some of the organisations we support
Our research shows that manager capability
is a key barrier to HR transformation.
“The consistency delivered in the management of employee relations matters and the insights we now have access to have been business changing. Partnering with AdviserPlus has enabled us to proactively transform ways of working and create a more agile, business-driven ER function. We really value the proactive relationship we have with AdviserPlus, which enables us to identify opportunities to continually improve.”
Employee Relations Manager, Wickes
Wickes
Seamless digital transformation for employee relations
empower® transforms how your managers handle employee relations (ER) cases. Our intuitive, step-by-step digital guidance eliminates guesswork, equipping managers to confidently manage a wide range of situations, from performance reviews and disciplinary actions to short-term and long-term absence tracking.
By providing managers with the immediate resources they need, this helps them confidently resolve routine ER matters, only escalating truly complex issues to HR. This drives greater managerial autonomy and significantly reduces HR dependency, allowing your HR teams to focus on strategic initiatives.
Ensure UK employment law compliance
empower® is your solution to consistently manage employee relations cases in line with UK employment law. Our platform features built-in lock-points, comprehensive audit trails, and easy access to policies, significantly reducing the risk of procedural errors and ensuring organisation-wide compliance.
By guiding managers through correct processes, this minimises human error and helps mitigate legal risks, including costly employment tribunal claims. It also provides HR with essential tools for caseload oversight and support for complex cases.
Supporting managers with employee relations decisions
empower® provides proactive employee relations expertise and support, enhancing managers’ decision-making skills in both technical HR processes and crucial interpersonal interactions. With HR Advice Line support, managers gain direct access to HR experts who actively coach managers to make informed, confident decisions in employee relations.
This expert guidance, integrated with the ER case management platform, significantly transforms employee relations management. The result is enhanced managerial capabilities, leading to improved employee engagement, a superior overall employee experiences and stronger business outcomes.
Complementary solutions: Coaching and eLearning
Transform your workforce with learning and development solutions that empower employees, spark innovation and embed a culture of continuous improvement, driving both personal growth and lasting organisational success.
Explore how we can support organisations here.
The AdviserPlus solution is about more than HR processes. It’s about coaching and up-skilling line managers to improve their capability, confidence and effectiveness and take responsibility for people management.
United Utilities
Frequently asked questions
Line managers, due to close relationships, are often the first to spot sickness absence patterns. Early intervention prevents prolonged absences and promotes quicker returns to work. Organisations using empower® have reduced sickness absence costs by up to 10%, improving productivity and financial outcomes.
Employees feel supported by managers during sickness, leading to increased engagement and commitment. Find out more here.
empower® is an ER case management platform with real-time tracking, alerts, and analytics. It automates routine tasks like absence triggers, document templates and report generation to simplify people processes through digital transformation, reducing complexity and enhancing efficiency.
Enabling controlled ownership of ER case processes for line managers reduces HR admin burden, freeing up resources for strategic HR initiatives. This centralises ER case data for improved access and analysis to inform people strategies to:
- Drive early intervention and improve employee experiences;
- Leverage case outcome data and benchmarking to proactively address issues before they escalate, informing HR strategies;
- Implement early intervention strategies to help reduce costly employment tribunal claims.
Managers are on the front lines of people issues daily, but often lack the tools to handle them effectively. When HR is burdened with routine queries, it slows progress and increases workload. By empowering managers with the right tools, such as empower® case management software and the ability to handle issues fairly and confidently, they feel more equipped and capable in their roles. This increased competence and autonomy can directly lead to higher job satisfaction and engagement among managers.
When managers are empowered to resolve common employee issues quickly, fairly and with confidence, employees experience more consistent and efficient handling of their concerns. A swift and fair resolution of issues prevents frustration and demonstrates that their concerns are taken seriously, which improves employee engagement.
Our employee relations experts and HR Advice Line are also available to support your managers when complex situations arise. Empowering your managers unlocks significant value from HR.
Delivered at scale
in 2024, empower® has supported
46,000,000
people process tasks
425k
employee relations cases managed
31
days before HR teams were needed in cases
55%
opened automatically
Just some of the organisations we support
Get in touch
Or speak to an HR expert on: 0844 327 2293