Effective implementation of your HR case management solutions

Will it deliver the strategic impact you’re aiming for? We understand that the key to successfully leveraging new HR technology and employee relations case management solutions lies in having the right business support at the right time.

We’re committed to ensuring that all your stakeholders are fully confident in using the new HR tools available to them. Whether it’s practical support with our HR advice line and digital tools, enhancing manager capabilities through boosting managerial capability, providing day-to-day technical assistance for your admin users, or offering strategic guidance with your new MI capabilities, our experts are here to help.

Our high client success stories ratings reflect our dedication to partnering with you to achieve your business and HR objectives.

“Empowering our managers with guided journeys has been a huge win for us. It’s really boosted managers leadership, helped us cut absence rates by an incredible 10% in just one year, and freed up our HRBPs and district managers to focus on strategic priorities. What’s been especially impressive is the seamless integration and cultural alignment of the external advisers. For a company like ours, where our values are everything, that cultural fit is invaluable. The results really do speak for themselves.”

Irine Katsiashvili, Senior HR Business Partner, Starbucks UK

Implementation

We handle the entire implementation process, led by an experienced Project Manager and supported by a team of experts for each relevant work stream.

Our implementation methodology is based on Prince2 principles and utilises a waterfall approach to ensure structured and effective delivery across all work streams.

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Account management

Our proven multi-tier account management model is crafted to build strong partnerships with our clients by integrating relationship management with supportive services.

This model includes a dedicated customer support team and designates a Customer Success Manager to oversee day-to-day account management, ensure adherence to service levels, and drive continuous improvement.

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Awareness and training

Being able to effectively use the new HR tools available to you is key to your success and the success our relationship. We aim to ensure your HR team and line manager community are both well trained and supported.

We also provide customised training resources, such as welcome calls, instructional videos, and digital guides, to ensure a smooth transition for your line managers.

The digital learning division of the Empowering People Group specialises in digital  learning and can tailor training solutions to meet your specific business needs to boost manager capability.

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Platform support

At AdviserPlus, we take the hassle out of managing your employee relations cases by handling all the technical details for you. Our fully hosted solutions mean that your HR team can focus on what they do best – addressing employee issues and improving workplace dynamics – without worrying about technical glitches or system maintenance. We ensure seamless access to your HR case management system, with security, reliable performance, and consistent updates.

Our dedicated team takes care of everything from data protection and server patching to software updates and domain management. This allows your HR professionals to concentrate on strategic initiatives and complex cases, knowing that their tools are secure, up-to-date, and always available.

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Get in touch

Or speak to an HR expert on: 0844 327 2293