empower® technology provides a simplified digital experience for managing people processes

Our innovative technologies provide HR, line managers and employees with easy access to the right ER tools, at the right time. Our solutions will enable your people managers to feel supported in taking the necessary action with confidence, while delivering efficiencies, reducing risk and capturing invaluable data insight.

Iceland: Adviser Plus provide Iceland with their HR employee relations management software - logo“It’s so intuitive. It’s built around how HR advice is actually provided. We’re not fitting around the software; the software fits around us”.

Ann Haydock, Head of HR Advisory Services, Iceland Foods

Process Manager

Process Manager is an innovative, built-for-purpose ER process management engine for both HR and line managers. It simplifies ER processes, streamlining delivery and creating efficiencies.

The software ensures that managers can take responsibility for people matters, without introducing risk, by taking them on tailored, guided journeys through your employee relations processes.

Your managers are prompted to take action at the right time, and can involve HR whenever needed, such as when complexity or risk arises. A full audit trail of every action and decision made provides assurance that human resources processes are being followed correctly and compliantly.

HR process management software

Knowledge Manager

Knowledge Manager enables managers to take greater ownership of people matters, by translating your ER policies, processes and procedures into a series of easy-to-access, easy-to-follow flowchart-driven guides.

Your managers can take action with confidence and can upskill on people management matters 24/7. Knowledge Manager is proven to increase line manager engagement, confidence and capability and will result in a reduction in HR policy enquiries.

empower HR technology

Document Manager

Our Document Manager solution ensures that managers are able to correspond clearly, consistently and effectively in ER matters by giving them the means to create case letter correspondence.

Documents are created dynamically, integrating your letter templates with data points from the case. Your managers can take control of decisions and outcomes on people matters, and can work collaboratively with HR colleagues to approve and sign off letters. The end result is timely, accurate and consistent case-related documentation.

HR document management software

Frequently asked questions

empower® is configurable and handles this with ease:

  • We can either configure different processes relating to the same policy, or branch a process to handle more subtle nuances. We can also ensure that a manager navigates the right process and views the appropriate content aligned to the employee case subject.
  • We can host different views of the content and configuration in different brands, and ensure that users view the solution in the appropriate brand for them.

We have designed empower® to support an HR transformation journey and we recognise that each organisation starts in a different place in terms of its confidence in giving managers control of cases. We fully expect the configuration of the service will evolve as your:

  • HR strategy changes;
  • HR service operating model evolves; and
  • Line managers show greater confidence and capability in managing people matters independently of HR.

We work in partnership with you to make sure we evolve the configuration of the system over time to support these aims. Such change is quick and easy to achieve.

Every organisation that we work with is different, but in our experience the empower® solution may be mobilised and embedded within an organisation’s ways of working within 3-5 months. Factors that impact the pace of implementation include:

  • Your readiness and resourcing for the project;
  • Number of in-scope policies, policy variants and different brands;
  • Number of launch phases.

Find out more about how we ensure a smooth and successful implementation, here.

empower®  is typically accessed via a form of single sign-on (SSO) for optimum user experience.

We support most forms of SSO, including SAML 2.0 and AD. If, for any reason, you are unable to set up SSO, we can provide access through manual login (username and password).

Find out more about how empower® connects with your technology, here.

empower® is hosted in the Microsoft Azure cloud in the UK. We provide offer geo-replication between Microsoft’s South and West England hosting centres. Our technologies are subject to regular independent third party penetration tests, as well as performance testing to ensure our services scale to meet our largest clients’ demands. All maintenance is undertaken by ourselves and the technology solution is subject to a programme of continuous improvement, drawing its requirements and priorities from market analysis, customer engagement and user inputs.


To see empower® in action, please fill in the form below to request a demonstration from one of our team.

Get in touch

Or speak to an HR expert on: 0844 327 2293